Refund and Returns Policy

Introduction

“Blue Rose Pet Bakery “ is committed to your satisfaction. If you have purchased digital/hard goods/subscription from  Blue Rose Pet Bakery and are unhappy with the product received, you may be eligible for a refund/partial refund if requested within 30 days of the original purchase date.

Refunds of Hard Goods:

To be eligible for return and refund, the following steps must be taken:

The item(s) must be unused and returned in the original packaging, in like-new, or re-sellable condition, as determined in Blue Rose Pet Bakery sole, reasonable discretion.

Refund must be requested in writing by contacting rose@bluerosepetbakery.com

Request of refund must be made within 30 days of the original purchase date

Hard goods must be returned to Blue Rose Pet Bakery immediately, according to the instructions you will receive once contacting rose@bluerosepetbakery.com as directed in step 1.

Refunds of Digital/Subscription Based Goods:

To be eligible for a refund on any digital/subscription based goods, the following steps must be taken:

  1. Refund must be requested in writing by contacting rose@bluerosepetbakery.com
  2. Request of refund must be made within 30 days of the original purchase date


Blue Rose Pet Bakery
 is committed to its consumers, and while we stand by our policy as written above, we also want to understand how we can resolve the dissatisfaction and better understand how we can serve you. Please contact Blue Rose Pet Bakery at rose@bluerosepetbakery.com for any questions related to our policy, or simply to let us know how we can help. 


Blue Rose Pet Bakery
149 Wheelock St., Erin
Ontario, Canada N0B 1T0
rose@bluerosepetbakery.com
647-963-8927
www.bluerosepetbakery.com